Step into a dynamic session where Artificial Intelligence (AI) and Design Thinking converge to revolutionize customer experience. Discover how AI enhances the creative process while pinpointing the irreplaceable role of human expertise. This interactive, live session will take you beyond theory —showcasing AI tools in action and inviting you to co-create innovative solutions.

What we’ll cover:

• How AI empowers key stages of the design process, from uncovering customer needs to ideating and prototyping.

• Live demonstrations: Witness AI tools transcribe recorded interviews, generate insights using large language models (LLMs), and produce correlations and visualizations in real time.

• Key moments where human judgment is critical to delivering exceptional, customer-focused outcomes.

Tickets and more: https://www.ddxconference.com/munich